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Returns of any goods purchased are subject to the Filofax returns policy as set out below.

At filofax.co.uk we would like to make your shopping experience as easy as possible, we have therefore made our returns policy very simple.

If you are unhappy with any item you have purchased from filofax.co.uk, simply return it to us in its original condition with your Order Reference Number within 28 days of dispatch and we will issue a refund for the price of the item. This does not affect your statutory rights.

Returns address:
Filofax Mail Order, Department 6873, Camberwell Way, Sunderland, SR9 9XZ

We recommend that you obtain proof of posting.