Order Value |
UK |
EUROPE |
REST OF WORLD |
| £0.00- £10.00 |
£0.95 |
£4.00 |
£6.00 |
| £10.01- £20.00 |
£1.50 |
£4.00 |
£6.00 |
| £20.01- £30.00 |
£2.95 |
£5.50 |
£12.00 |
| £30.01- £50.00 |
£0.00 |
£5.50 |
£12.00 |
| £50.01- £150.00 |
£0.00 |
£9.00 |
£25.00 |
| £150.01- £500.00 |
£0.00 |
£15.00 |
£50.00 |
| £500.01 or over |
£0.00 |
£30.00 |
£100.00 |
European and overseas customers will be responsible for paying customs and/or import duty.
Our delivery charges do not include any expenses for customs duty and/or VAT. Filofax is not responsible for any additional charges; these expenses are the responsibility of the customer.
If you have any queries regarding your delivery or non-delivery, you can e-mail us:
store@filofax.co.uk or phone us on 08705 143702.
Our lines are open Monday to Friday from 8.00am to 6.00pm, except Bank holidays and Public holidays.
Returns Policy
Returns of any goods purchased are subject to the Filofax returns policy as set out below.
At filofax.co.uk we would like to make your shopping experience as easy as possible, we have therefore made our returns policy very simple.
If you are unhappy with any item you have purchased from filofax.co.uk, simply return it to us in its original condition with your Order Reference Number within 28 days of dispatch and we will issue a refund for the price of the item. This does not affect your statutory rights.
Returns address:
Filofax Mail Order, Department 6873, Camberwell Way, Sunderland, SR9 9XZ
We recommend that you obtain proof of posting.